Healthcare Assistant

£26000-28000 per annum

About the Role

We’re looking for a Healthcare Assistant to join the founding clinical team at Lanthorn, a new kind of private diagnostic clinic launching in central London. This is a hands-on, patient-facing role supporting consultant radiologists, doctors, and the wider clinical team across ultrasound diagnostics, interventional procedures, bloods, and preventative health services. You’ll play a vital role in creating a calm, professional, and genuinely excellent experience for every patient who walks through our doors. If you care deeply about quality, take pride in detail, and enjoy working in a high-standards, low-ego healthcare environment we’d love to hear from you.

What’s in it for you

• Hours: 37.5 hours per week
• Leave: 24 days annual leave + bank holidays
• Extra time off: Day off for your birthday
• Overtime / TOIL: Paid or time off in lieu, agreed in advance
• **Staff benefits:**Free use of Lanthorn services after probationDiscounted services for friends & family
• Location: Central London (Farringdon)
• Environment: Calm, premium clinic
• Culture: Small, supportive team where your voice matters
• Growth: The chance to get further training, expand your role and grow with the company.

Key Responsibilities

Patient Care & Experience

• Welcome patients and support them through their visit from arrival to discharge
• Assist with completion of paperwork and consent forms
• Explain procedures clearly and offer reassurance to reduce anxiety
• Escort patients to and from waiting and clinical areas
• Monitor appointment flow and keep patients informed of any delays

Clinical Support

• Assist clinicians with patient preparation for ultrasound, injections, biopsies, and blood tests
• Take and record basic observations where required
• Cannulation and phlebotomy (if trained and competent)
• Assist with manual handling when needed
• Monitoring of patients post-procedure and reaffirm aftercare instructions.

Ultrasound & Diagnostic Support

• Prepare clinical rooms and equipment for a range of ultrasound examinations
• Act as a chaperone during intimate examinations
• Clean and maintain equipment in line with infection prevention standards
• Support smooth patient flow and liaise with clinicians on scheduling

Preventative Health & Screening

• Support health screening pathways from booking to follow-up
• Prepare documentation and coordinate supporting appointments
• Ensure records are complete and accurate

Operation Support

• Maintain accurate patient records and documentation
• Support stock management, deliveries, and clinical supplies
• Assist with clinical audits and quality processes
• Maintain strict confidentiality of medical and personal data

Skills, Knowledge & Experience

We’d love to hear from you if you:

• Have experience working in a patient-facing healthcare environment
• Are organised, proactive and calm under pressure
• Take pride in attention to detail and patient experience
• Communicate confidently and compassionately with patients and colleagues
• Can juggle competing priorities while maintaining high standards
• Are comfortable using clinical systems and Microsoft Office
• Want to help shape and improve how a clinic runs
• Highly desirable: Hold phlebotomy and/or cannulation certification
• Highly desirable: Experience working in a premium setting

Lanthorn’s Values

• Patients first, always
• Quiet excellence over noise
• Ownership, accountability, and trust
• Thoughtful service, not box-ticking
• Constant improvement, without ego