Healthcare Assistant Role

£26000-28000 per annum

Apply now

About the Role

We’re looking for a Healthcare Assistant to join the founding clinical team at Lanthorn, a new kind of private diagnostic clinic launching in central London.

This is a hands-on, patient-facing role supporting consultant radiologists, doctors, and the wider clinical team across ultrasound diagnostics, interventional procedures, bloods, and preventative health services. You’ll play a vital role in creating a calm, professional, and genuinely excellent experience for every patient who walks through our doors.

If you care deeply about quality, take pride in detail, and enjoy working in a high-standards, low-ego healthcare environment we’d love to hear from you.

What’s in it for you

  • Hours: 37.5 hours per week
  • Leave: 24 days annual leave + bank holidays
  • Extra time off: Day off for your birthday
  • Overtime / TOIL: Paid or time off in lieu, agreed in advance
  • Staff benefits:
    • Free use of Lanthorn services after probation
    • Discounted services for friends & family
  • Location: Central London (Farringdon)
  • Environment: Calm, premium clinic
  • Culture: Small, supportive team where your voice matters
  • Growth: The chance to get further training, expand your role and grow with the company.

Key Responsibilities

Patient Care & Experience

  • Welcome patients and support them through their visit from arrival to discharge
  • Assist with completion of paperwork and consent forms
  • Explain procedures clearly and offer reassurance to reduce anxiety
  • Escort patients to and from waiting and clinical areas
  • Monitor appointment flow and keep patients informed of any delays

Clinical Support

  • Assist clinicians with patient preparation for ultrasound, injections, biopsies, and blood tests
  • Take and record basic observations where required
  • Cannulation and phlebotomy (if trained and competent)
  • Assist with manual handling when needed
  • Monitoring of patients post-procedure and reaffirm aftercare instructions.

Ultrasound & Diagnostic Support

  • Prepare clinical rooms and equipment for a range of ultrasound examinations
  • Act as a chaperone during intimate examinations
  • Clean and maintain equipment in line with infection prevention standards
  • Support smooth patient flow and liaise with clinicians on scheduling

Preventative Health & Screening

  • Support health screening pathways from booking to follow-up
  • Prepare documentation and coordinate supporting appointments
  • Ensure records are complete and accurate

Operation Support

  • Maintain accurate patient records and documentation
  • Support stock management, deliveries, and clinical supplies
  • Assist with clinical audits and quality processes
  • Maintain strict confidentiality of medical and personal data

Skills, Knowledge & Experience

We’d love to hear from you if you:

  • Have experience working in a patient-facing healthcare environment
  • Are organised, proactive and calm under pressure
  • Take pride in attention to detail and patient experience
  • Communicate confidently and compassionately with patients and colleagues
  • Can juggle competing priorities while maintaining high standards
  • Are comfortable using clinical systems and Microsoft Office
  • Want to help shape and improve how a clinic runs
  • Highly desirable: Hold phlebotomy and/or cannulation certification
  • Highly desirable: Experience working in a premium setting

Lanthorn's Values

  • Patients first, always
  • Quiet excellence over noise
  • Ownership, accountability, and trust
  • Thoughtful service, not box-ticking
  • Constant improvement — without ego
Apply now